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Privacy


The privacy of your personal information is important to NBScience. To better protect your privacy, we provide you with our Privacy Policy so that you will understand our commitment to you and to your privacy. This Privacy Policy describes what information we may collect about you; how we use your information; how we protect it; and what choices you have on how that information is used.

If you have questions or concerns regarding this policy, you should first contact the Privacy Officer.

As our privacy policy changes in significant ways, we will make every effort to notify you of the changes. Minor changes to the policy may occur that will not affect our use of individually identifiable or personal health information. When the privacy policy changes in a way that significantly affects the way we handle personal information, we will not use the information we have previously gathered without providing notice or obtain your consent when appropriate. We will post privacy policy changes on our Web sites in a timely manner.

When we refer to ourselves as "we" or "NBScience," we mean our entire company, including any company that we control (for example, a subsidiary that we own). We may share information among companies that we own or control, and we may share information with our co-promotion partners, and companies working with NBScience but all information we share will always be protected under the terms of this Privacy Policy.

Personal information we collect
Information we collect from visitors
Visitors to each of our Web sites can access the Web site's home page, and browse some areas of the site, without disclosing any personally identifiable information. We do track information provided to us by your browser, including the Web site you came from (known as the referring URL), the type of browser you use, the time and date of access, and other information that does not personally identify you. On some of our sites, you must register to access portions of the site.

In addition, we gather information about you that is automatically collected by our Web server, such as your IP address and domain name. NBScience may use Web server and browser information to individually customize its offerings and presentations if you submit your personal information.

Information we collect when you register
Visitors registering for services on our Web sites are asked to provide identifying information, such as name, gender, contact information, and other identifying information. On the registration screen, we clearly label which information is required for registration, and which information is optional and may be given at your discretion. NBScience Web sites obtain visitors' consent before collecting personally identifiable information.

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Information from outside sources
We may also collect information about physicians or other healthcare professionals who register on our Web sites from other sources in order to verify their licensure status and identity. In some cases, we ask customers for information after they register, such as credit card information. Where necessary (for example, to process an order for a purchase), our Web sites may contact financial or credit organizations to confirm customer credit card information.

From time to time we may augment our existing user databases with legally obtained information from third parties. Some of this information may be personally identifiable, such as national change of address information. We do this to better target our information offerings and promotional campaigns and to provide pertinent offers in which we think you would be interested.

Other information

We also collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, Tell Your Story forms and the like.
On some of our Web sites, we offer health assessment tools that ask you to provide self-assessment information.
We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services or information or to resolve complaints or concerns.
Use of cookies and other tracking systems
Cookies, log files, and pixel-tags (Web beacons) are technologies used by the NBScience Web sites to identify a user as the user moves through our Web sites. Your browser allows us to place some information (session based IDs and/or persistent cookies) on your computer's hard drive that identifies the computer you are using. We may use cookies to personalize our Web sites and to track your usage across other NBScience Web sites.

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Your Web browser can be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to you. If your browser is set to reject cookies, Web sites that are cookie-enabled will not recognize you when you return to the Web site, and some Web site functionality may be lost. The Help section of your browser will tell you how to prevent your browser from accepting cookies.

On occasion, we contract with third parties to place cookies on your computer's hard drive. These third parties have entered into an agreement with us that requires them to observe our Privacy Policy.

Although cookies do not normally contain personally identifiable information, if you have provided us information about you, we may associate your registration information with cookies or other tracking utilities our Web site places on your computer's hard drive. Associating a cookie with your registration data allows us to offer increased personalization and functionality. Without cookies, this functionality would not be possible.

Some of our business partners may use cookies on our site (for example, links to business partners). We do not want our business partners to use cookies to track our customer's activities once they leave our sites. However, we may not have total control over how our business partners may use cookies on our Web site. If you become aware that a NBScience business partner is placing an unwanted cookie on your hard drive, please contact our privacy officer to assist us in resolving the problem.

In addition, we may use other tracking systems like Pixel-tags. Pixel tags, sometimes called Web beacons, are similar in function to a cookie. But because of its insignificant size, it is not visible; though, it is used to pass certain information to our servers to personalize our Web sites and to track your usage across other NBScience Web sites. In addition, we may also use Pixel tags in our HTML based emails.

 

How we use the information
Aggregate data
We gather aggregate data about visitors to our Web sites for product and service development and improvement activities. We also use it for market analysis. We may provide information from our Web sites in aggregate form, with identifying information removed, to third parties. When aggregate health information is provided, we pool it from many individual records and strip it of any data that could be used to identify an individual before it is used. Any third party that receives aggregated healthcare data must agree not to attempt to re-identify the people it belongs to.

If we discover that a third party working on behalf of NBScience inappropriately disclosed personal information about any of our visitors, we will take immediate action to prevent further occurrences.

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Other than as described above, NBScience will not release personally identifiable information to a third party without your consent.

Tell-A-Friend
If you choose to use our referral function to tell a friend about our site, our site will ask you for your friend's name and email address as well as your information. The form automatically sends your friend a one-time email inviting him or her to visit the site. We do not access or store this information, except to send this invite.

 

Protection of information
How NBScience handles privacy internally

Our commitment to security
We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

General policies
We have implemented technology and security policies, rules, and other measures to protect the personal data that we have under our control from unauthorized access, improper use, alteration, unlawful or accidental destruction, and accidental loss. We also protect your information by requiring that all our employees and others who have access to or are associated with the processing of your data respect your confidentiality.

NBScience uses security methods to determine the identity of its registered users, so that appropriate rights and restrictions can be enforced for that user. Reliable verification of user identity is called authentication. NBScience uses both passwords and usernames to authenticate users. Users are responsible for maintaining their own passwords.

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Storage of health information
Personally identifiable health information you share with us is stored on our database servers at NBScience data centers (in whatever country they may be located) or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy. We have a firewall and other technology to prevent individuals from accessing information without authorization. Data centers are designed to be physically secure and protected from unauthorized access by unauthorized persons.

Information in our data centers is backed up routinely, in order to aid in the recovery of information in the event of accidental damage of information or due to a natural disaster. The backup media is stored in a physically secure storage facility.

Third parties
In addition to aggregate information (discussed previously), we may share some kinds of information with third parties as described below.

Companies and people who work for us: Because we are a large company, we contract with other companies and individuals to help us provide services.

Promotional and informational offers: Sometimes we send offers to selected groups of customers. To accomplish this we may use third parties working on behalf of NBScience . We provide a variety of mechanisms for you to tell us you do not want to receive such promotional - informational offers.

Your privacy choices
When you complete registration of your member profile, you will be given the option of receiving recurring informational/promotional e-mail from NBScience and third parties working with NBScience. You may opt-out from receiving this e-mail when you provide the information or follow the instructions as mentioned in the email or included in each of our programs we send to you.

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Customer Service will unsubscribe you from that newsletter or other programs within ten business days.

Choice
You will be given the opportunity to choose whether your personal information is (a) to be disclosed to a third party working with NBScience or (b) to be used for a purpose that is different from the purpose originally intended or authorized. In addition, for sensitive information that includes personal information specifying medical or health conditions, you will be given an affirmative or explicit opt-in choice.

Onward transfer (transfers to third parties)
Before we will disclose information to a third party, we will provide you with notice and choice before either personal information or sensitive information is transferred.

 

Updating your personal information and contacting NBScience
You can always contact us in order to (i) remove the personal information that you have provided to us from our systems, (ii) update the personal information that you have provided to us, and (iii) change your preferences with respect to marketing contacts by e-mailing us at privacy@nbscience.com or if available also logging into your account to update your information.

 

Children's policy
We are committed to protecting the privacy of children. We do not collect personally identifiable information from any person we actually know is a child under the age of 13. See also our Terms of Use for more information.

NBScience Org. Privacy Policy updated March 15,2008
NBScience Org.
Privacy Officer
26 rue des Ecrivains

F-68000 Strasbourg

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